1. How do I create an account? When you sign up as a business, you will have access to a branded business page that you can customize with all of your items, services & more. To do so, you need to be legally registered to sell online and have it verified through your trade license and OTPs. You can also manage the level of access and permissions an employee has through the ‘User Management’ tab. Click here to view membership plans 2. Do I need an account to make a purchase or create a listing? Yes, you will need to sign up for an account to view seller information, make any type of purchases/sales, trades, or bids. Without an account, you are only able to browse listings and explore the platform. 3. How can I get a verification badge on my profile picture? Navigate to your dashboard, then to your profile settings; you will then find a box that asks to upload either your Emirates ID. Once uploaded, we will review and confirm the details within 1 - 3 days. You can also UAE pass log-in to automatically get verified badge 4. How do I create an ad? - Choose the type of ad you want to create: Offer, Giveaway- Select the category and sub-category for the product.- Add a name, description, price, brand, condition, and other details about the product.- Check the 'returns' box if you are willing to accept returns, then Choose the time-frame   in which the buyer is allowed to contact you for a return.- Add photos of the item, then type your location on the map.- Choose type of payments, and delivery methods accepted.- Confirm your number with an one-time password (OTP).- Final step is to optionally pay extra to promote your listing, or skip to the review page.- Click ‘Publish’. 5. How long until my ad becomes live? All images and text need to go through our ai algorithm checker to ensure that they meet our community guidelines. 6. How long until my ad expires? You will have 30 days after creating your ad before it expires, then you will need to renew it, or if it expires, then recreate it. 7. How do I edit or remove an ad? Navigate to the profile dropdown on the top right of the header, then click on ‘Dashboard’, then ‘My Ads’. You will see options to edit or delete each ad. 8. Why was my ad rejected? Navigate to the profile dropdown on the top right of the header, then click on ‘Dashboard’, then ‘My Ads’. You will see options to edit or delete each ad. 9. Where is my cart? We do not have a cart feature, as every product needs to be purchased separately, but you can use the watchlist section to save/favorite multiple listings for later purchase (Heart icon on the top right of the page). 10. How do I receive Notifications? Notifications will be in the top right section of the website, portrayed as a bell button, and the type of notifications will include information about the status of your ads, plus any other account-related concerns. We will also send email notifications but you may opt out if you wish to do so. 11. How do I reset my password? On the sign in page, you will see a link saying ‘Forgot Password’, click on it then type in the email you used to create your account to receive a reset link directly to your email inbox. 12. How do I change personal details related to my account? To access your profile, click on the avatar/favicon icon on the top right of the page and select profile in the dropdown.