Bidding
Reserve price
I’d like to bid on an item with a reserve price (RP) and want to know the minimum bid amount. Since the reserve price is confidential, we can't reveal it before the auction ends. If you place a bid on an item with a reserve price that is below this threshold, you'll receive an immediate notification. Your bid will still show up in the bidding history. If you set an automatic bid that exceeds the reserve price, your initial bid will match that reserve price. However, if your automatic bid is below the reserve price, the full automatic bid amount will be placed and will appear in the bidding history. Why do some lots have a starting bid higher than 1 AED? Sellers have the option to start bidding at the reserve price instead of the standard 1 AED. This reserve price is set after consulting with an expert before the lot is approved for auction. We offer both options because some sellers prefer to keep the reserve price confidential from bidders. I want to bid on a lot with a reserve price. What does this mean? Certain lots may have a 'reserve price,' which is the minimum amount that the seller is willing to accept for the item. This price is determined in consultation with an expert and is kept confidential. If the bidding does not reach this reserve price by the end of the auction, the lot will not be sold.
Bidding issues
Why has my account been blocked from bidding? Your account may be temporarily blocked from bidding if you have outstanding payments. This usually happens if you haven't completed the payment for a lot you won within the specified timeframe. Since all bids on Ayshei are binding, it’s important to purchase any lot you win. We send multiple reminders for payment, and if you miss the deadline, your account will be restricted from both bidding and buying. If you need more information about your account block, please contact us. I want to withdraw or cancel a previous bid. Once you place a bid on Ayshei, it cannot be canceled or withdrawn; all bids are binding unless you are outbid. If the lot has a reserve price, it won't be sold unless that price is met. If you are the highest bidder and win the lot, you must complete the payment through your User cabinet. Not paying will result in your account being blocked from bidding on Ayshei in the future. Why can’t I place a bid? To ensure your account is ready for bidding, follow these steps: 1. Activate Your Account: Confirm your registration by clicking the link in the confirmation email you received. 2. Authorize Your Account: Make sure you have entered the verification code sent to you via phone or text. Additionally, ensure that you are signed in; your profile should be visible in the top right corner of the screen. 3. Check Bid Validity: If you encounter an ‘invalid bid’ message, it may be due to a bid amount that is too low, the inclusion of non-numeric symbols (like letters, commas, or hyphens), or because the auction has already closed.
Bidding basics
Auction Guidelines The highest bid does not automatically mean you have won the auction unless the reserve price is met. If the reserve price is not met, the seller must accept your bid for you to be declared the winner. If the reserve price is reached or if there is no reserve price, the highest bidder is automatically declared the winner. You will receive a confirmation email once you officially win the auction. How We Calculate the Next Minimum Bid Our system determines the next minimum bid based on the current highest bid. The table below outlines the exact increments: Current bid Next minimum bid AED1 - AED50 AED 5 AED51 - AED500 AED 25 AED501 - AED1000 AED 50 AED1001 - AED2500 AED 100 AED2501 - AED5000 AED 250 AED5001 - AED10000 AED 500 AED10001 - AED25000 AED 1 000 AED25001 - AED50000 AED 2 500 AED50001 - AED100000 AED 5 000 AED100001 - AED250000 AED 10 000 AED250001 - AED500000 AED 25 000 AED500001 - AED1000000 AED 50 000 AED1000001 - AED2500000 AED 100 000 >AED2500000 AED 250 000 Why We Use This System This approach is designed to maintain the integrity of the auction process by ensuring that only committed bidders participate. It prevents participants from artificially inflating prices through a series of small bids at the end of the auction. By implementing such a strategy, the auction house can create a more competitive and fair bidding environment, benefiting both buyers and sellers alike.
Automatic Bids
What is an Automatic Bid and How Does It Work? An automatic bid, or auto bid, helps you stay competitive without exceeding your budget. You control the process by setting a maximum bid, and we handle the rest. How It Works: 1. Set Your Maximum Bid: Choose the highest amount you’re willing to pay. 2. Automatic Bidding: We place the next minimum bid for you automatically (find out more about how this is calculated). 3. Stay on Top: You don’t have to keep checking the auction. If you’re outbid, we’ll automatically bid for you in the smallest increments. 4. Budget Control: We won’t exceed your maximum limit. If bidding goes above your limit, we’ll notify you so you can decide whether to increase your bid. With automatic bidding, you can focus on other things while we keep you competitive within your budget. How to Set a Limit on Your Automatic Bid You have full control over your automatic bid limit, making it easy to set the exact amount you want to bid. Here’s how to do it: Steps to Set Your Automatic Bid Limit 1. Locate the Item: Go to the item's page. 2. Find the 'Set Max Bid' Button: Look for the button to set your maximum bid. 3. Enter Your Limit: Type in the highest amount you’re willing to bid. 4. Activate Automatic Bidding: Click the ‘Set Max Bid’ button to confirm your auto bid. Once your limit is set, we’ll place the next minimum bid for you. If you’re outbid and haven’t reached your limit, we’ll automatically bid again for you using the smallest increment needed to keep you in the lead. Can I Change the Amount of My Automatic Bid After Placing It? Yes, you can change your automatic bid amount. To do this, just enter a new maximum bid. This new amount will replace your previous limit and set your updated maximum bid for the item. What Happens When I Reach My Automatic Bid Limit? When you reach your automatic bid limit, we will stop bidding on your behalf and notify you that your limit has been reached. We will never exceed the limit you have set, ensuring you remain in full control of your bidding. At this point, you can decide whether to continue bidding by either placing a new auto bid with a higher limit or making a regular bid. Who Can See My Automatic Bid? Your automatic bid is private, meaning only you and our system can see it. You can also monitor your current auto bids. When a bid is placed, all bidders can view it in the bid history section of the item’s page. However, they cannot determine whether a bid is a regular bid or part of an automatic bid. Can I Cancel My Automatic Bid? Yes, you can cancel your automatic bid. Simply click on the “Disable Max Bid” button to stop the automatic bidding process. Can I Place an Automatic Bid if I Already Have the Highest Bid? Definitely! Setting an automatic bid is a smart way to maintain your position without constantly watching the auction. If you’re already the highest bidder, an automatic bid won’t trigger unless someone outbids you. Rest assured, we will never exceed the limit you’ve set for your automatic bid, keeping you in complete control over your bidding process.